1. Eligibility
1.1 The Loyalty Scheme ("the Scheme") is open to all customers of JosTec Ltd ("the Company").
1.2 Enrolment in the Scheme is automatic upon the issuance of the first qualifying invoice.
1.3 The scheme launch date is 17/02/2025. Spending will only be tracked from invoices issued on this date and onwards.
2. How the Scheme Works
2.1 The loyalty discount is based on incremental spending thresholds as outlined below:
| Additional Spend Required | Cumulative Spend (Excl. VAT) | Discount Rate |
|---|---|---|
| N/A | £1,500 | 5% |
| +£2,000 | £3,500 | 6% |
| +£2,500 | £6,000 | 7% |
| +£3,000 | £9,000 | 8% |
| +£3,500 | £12,500 | 9% |
| +£4,000 | £16,500 | 10% |
| +£4,500 | £21,000 | 11% |
| +£5,000 | £26,000 | 12% |
| +£5,500 | £31,500 | 13% |
| +£6,000 | £37,500 | 14% |
| +£6,500 | £45,000 | 15% |
2.2 The first discount of 5% is unlocked when the total spend exceeds £1,500.
2.3 To unlock the next discount level, customers must meet the additional spend requirements outlined in the table above.
- After spending £1,500, an additional £2,000 spend (total £3,500) unlocks a 6% discount.
- To unlock a 7% discount, a further £2,500 spend is required (total £6,000).
2.4 Discounts are applied only to future quotes once a new tier is unlocked.
2.5 Cumulative spend is tracked against invoices paid by a Company, where a company name is provided. Where no company name is provided, cumulative spend is tracked against the individual paying the invoices.
3. Discount Application
3.1 The discount is applied only after the relevant spend threshold is met, starting with the next quote supplied to the customer.
3.2 Discounts are not applied retroactively to previously issued invoices.
3.3 Customer discounts are updated once a week, on a Friday.
4. Exclusions
4.1 The following are excluded from the Scheme:
- Non-qualifying invoices under £1,500.
- Partial payments or outstanding balances.
- Charges outside standard invoicing, such as penalties or late fees.
- Customers that are already receiving preferred rates
4.2 The Company reserves the right to determine a customer's classification as already receiving preferred rates and exclude them from the Scheme.
5. Scheme Limitations
5.1 Discounts cannot be transferred, combined, or exchanged for cash or other benefits.
5.2 The Scheme applies only to invoices and purchases made directly with the Company.
6. Changes to the Scheme
6.1 The Company reserves the right to amend or terminate the Scheme at any time, with prior notice to customers where reasonably possible.
6.2 Any changes will not affect discounts already applied to invoices for qualifying spend.
7. Disputes
7.1 All disputes regarding the Scheme will be resolved at the Company's discretion.
7.2 Any decision made by the Company in relation to the Scheme is final and binding.
8. Data Usage
8.1 Customer information will be used in accordance with the Company's Privacy Policy to administer the Scheme.